Looking to start a career in customer service without dealing with phone anxiety? This remote opportunity lets you support customers through written communication while building flexibility into your work schedule from any location with internet access.
What you will be doing: Customers will contact you via live chat with questions about pricing, returns, policies, and general account matters. You'll use detailed reference materials to craft helpful responses and have the option to reach out to your manager whenever you need clarification or direction. The work is straightforward, with all the resources built in to help you succeed.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: A working device for accessing web-based chat and social media tools, such as a computer, tablet, or smartphone. Ability to work independently with minimal day-to-day oversight. Careful attention to following procedures and guidelines. Availability for a minimum of 20 hours each week. Fast and dependable internet service in your location.
Hours per week: 20 to 40 hours per week
Location: Remote, online position, United States preferred.
Text-based support positions are growing across many different sectors, and teams are actively seeking candidates who can begin quickly. This entry-level role requires zero prior experience to get started.
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