Customer Support Agent - Chat (Remote / Entry Level / Part Time)

As a Chat Support Agent, you'll be responding to customer questions through chat and email while building relationships that turn first-time buyers into loyal customers. You'll become familiar with our product lineup, highlight special offers to customers at the right moments, and demonstrate integrity and dependability in every interaction. Your writing needs to be clear and professional, and your ability to understand what customers really need will make all the difference in creating great experiences. Working alongside your support team, you'll contribute to making sure customers always feel heard and helped. We're looking for someone who's proactive, customer-focused, communicates well, and genuinely enjoys making people's day better.

Rate: $35 per hour

Requirements: You'll need a working computer, smartphone, or tablet and reliable internet access to perform this job. English writing skills at a basic level or higher are required.

Skills/background needed: This entry-level live chat role comes with comprehensive onboarding and training. Prior experience in chat support is not necessary to apply.

Responsibilities: Consistently hit or exceed your performance goals while keeping quality high. Increase how satisfied customers are through your chat and email exchanges. Manage several chats at once and transition smoothly between different communication channels.

Location: Work remotely from anywhere in the United States. Chat support positions are in high demand globally at this moment. If you can start right away, apply now.