Customer Experience Chat Agent (Remote)

Are you ready to help customers succeed? This Customer Experience Chat Agent position lets you provide top-notch support via email, live chat, and social media from anywhere. You'll solve customer problems quickly and professionally while representing the brand with pride. As an entry-level opportunity, it includes full training and the autonomy to manage your own workflow while genuinely improving the customer experience.

What you will be doing: Your day involves responding to live chat requests from customers seeking assistance. You'll answer their questions with helpful, accurate information. Comprehensive training gets you up to speed on all procedures and typical customer situations so you can perform well from your first day on the job.

Contract length: No fixed term

Rate: $35 per hour

Skills/background needed: A reliable device with internet access is essential to run chat systems and social media tools, whether that's a smartphone, tablet, or computer. You should be comfortable working independently, able to follow instructions carefully, and capable of maintaining a stable internet connection. You need to commit to at least 20+ hours every week.

Hours per week: 20+ hours a week

Location: This is a fully remote role, with preference for candidates in the United States. Competition for positions like this is intense right now across the world. If you're interested and available to begin soon, go ahead and submit your application.