We're seeking a Client Service Representative to deliver top-notch support via live chat! This position offers you the chance to guide customers toward solutions they need while playing a key role in driving business success.
What you will be doing: Your primary focus will be answering live chat messages on websites and social media channels. Each day brings opportunities to resolve customer questions, share product details, and highlight relevant promotions that help clients make informed buying decisions.
Responsibilities:
- Chat with customers about products and services offered
- Identify and contact potential customers who show interest
- Achieve monthly or quarterly sales targets
- Handle customer complaints and resolve issues with professionalism
- Arrange future touchpoints to keep clients updated
- Create marketing materials for distribution to prospects
Contract length: Flexible with no set expiration date
Rate: $35 per hour
Skills/background needed: Computer, smartphone, or tablet for messaging and social media interactions. Ability to work independently with limited oversight. Willingness to follow established procedures and standards. Minimum 5 hours per week availability. High-speed, reliable internet connection is essential.
Hours per week: 5 to 40 hours per week
Location: Work from anywhere online, United States applicants preferred.
Customer service specialists with your skill set are in high demand around the world at this moment.
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